Shipping Information

Shipping Information


Free Shipping


Who qualifies for free shipping?

You will qualify for free shipping if all of the following are true:

  • The shipping address is within Canada, not a rural route and not deemed as 'remote' by Canada Post or any other carrier; and
  • The order total is greater than $50 before taxes, shipping and handling charges; and
  • The total shipping weight of the shipment is equal to or less than 22 pounds (10 Kilograms); or
  • The item is marked Free Shipping, in this case the item ships free no matter the weight or price.

ToolTown Inc. reserves the right to exclude any shipment from this policy if freight charges are excessive.  You will be contacted prior to the order being shipped for your approval.


When will I receive my order?

  • Once we receive your order, it is processed within 1 - 3 business days
  • Depending on the carrier you select during the checkout process it will take an additional 2 - 7 business days
  • Please allow 2 - 10 business days for delivery
  • If an order cannot be fulfilled for whatever reason, you will be notified as soon as possible
  • PLEASE NOTE: All delivery times shown during checkout are estimates only and are not gauranteed


Do you ship Internationally?

We do not ship outside of Canada at this time.

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